Insights
Spare-parts traceability for heavy equipment service hubs
INDUSTRIAL SPARE PARTS · 11/2/2026
A heavy-equipment service organization needed tighter control over high-value spare parts... SAP EWM case study, SAP Extended Warehouse Management - Qventra.
Measurable outcomes
Reported or target KPIs from this engagement — not a guarantee of future results.
Stock accuracy
99.3% - 99.8%
Emergency part search time
30% - 45% lower
Manual reconciliation effort
40% - 60% lower
Project overview
A heavy-equipment service organization needed tighter control over high-value spare parts across one central warehouse and several local depots. Service events were time-critical, yet reservations, serial tracking, and workshop consumption postings were still too dependent on manual coordination.
Challenges
- Urgent maintenance orders triggered manual workarounds
- Serial-number and batch visibility was fragmented across locations
- Workshop and warehouse balances diverged too often
SAP EWM solution design
The SAP EWM design focused on structured storage types, RF-based picking and confirmation, serial and batch visibility, and direct ERP integration for issues against service demand. The process was built to help warehouse teams stage the right part quickly while keeping traceability intact.
Key outcomes
Expected business gains include stock accuracy close to 99.8%, emergency search time reduced by around one-third or more, and far less manual reconciliation between workshop and warehouse teams. SAP community examples around maintenance logistics and RF-driven spare-parts usage support this direction.
Next steps
The logical extension is cycle counting by ABC class and a mobile returns flow for unused field parts.
Discuss a similar programme
Share your warehouse, transport, or trade-compliance constraints — we will align a short assessment or workshop to your priorities.